Client Support Center
Please use the following contact information for technical support requests only. If you are not a current client, and would like information on our support packages, please schedule an IT consultation.
Before you begin…
Our help desk is actively staffed from 8am-5pm. You can submit a new service request by sending an email to: support@stgohio.com.
Be sure to include the following, if at all possible:
- Summarize the problem in your email subject line.
- Description of the problem in the body of your email.
- Screenshot. Screenshots are helpful.
- Error message. If you get an error message, open it up and cut/paste it into your email.
- Username that had the problem and what they were doing at the time.
